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Google · 2 min read · Vollachia team
Different opening hours on the website and on Google, an old phone number, an outdated address. Small mismatches like these make customers suspicious or send them to a closed door.
Before reaching the website, many people see the business on Google: on the map, in search or on the business profile. When they click through and find different information on the website, they are left wondering which one is right.
What needs to match
- 01Name and addressWritten the same way in both places, with the same number and suite.
- 02Phone and WhatsAppThe number on Google should be the same as the contact button on the website.
- 03Opening hoursIncluding Saturdays, Sundays and holidays. Outdated hours are one of the fastest ways to lose a customer's trust.
- 04ServicesIf the business stopped offering a service or started a new one, both places should show the same list.
It's worth checking from time to time that what the website says matches what shows up on the Google profile.